Here at Hildie & Jo® Beads, Charms, Glass Beads, Appliques, we respect the privacy of our users and are committed to protecting it. This Privacy Policy explains how we collect, use, and disclose information from you when you visit our website or make purchases from us.
Information We Collect
We may collect both personal and non-personal information from you. Personal information refers to data that can be used to identify you as an individual, such as your name, email address, mailing address, or phone number. Non-personal information refers to data that cannot be linked directly back to you, such as demographic data.
Information You Provide Directly to Us
When you visit our website, sign up for our newsletter, create an account, purchase products, request customer support, or otherwise communicate with us, we may ask you to provide some personal information. This information may include:
- Contact data, such as your name, mailing address, email address, and phone number.
- Account data, such as your username and encrypted password when you register for an account with us.
- Purchase data, such as your name, billing address, shipping address, payment card information, and order details when you make a purchase.
- Profile data, such as your username, profile photo, and any other preferences or details you provide on your account profile.
- Marketing data, such as your preferences for receiving our sales and promotional emails. You may opt out of promotional emails at any time.
- Communications, such as when you contact us with questions, feedback, or requests for information. We may keep a record of these communications.
Information We Collect Automatically
When you visit our website, we may automatically collect certain types of non-personal data from you. This includes:
Log data: Information about your interactions with our website collected via server logs, which may include IP address, access dates and times, browser type and settings, the pages you have viewed, and the actions taken on our site.
Device data: Information about the computing device you are using to access our site, such as the hardware model, operating system and version, unique device identifiers, and mobile network data.
Location data: Approximate location information from your IP address or mobile device’s GPS to provide location-based recommendations if you opt-in to share your location.
Cookies and tracking technologies: Technologies like cookies, web beacons, tags, and scripts are used to analyze trends, administer the website, track users’ actions around the site, and gather demographic information about our user base.
Analytics data: We use trusted third-party services like Google Analytics to help us understand usage trends and improve the performance of our website. These services may collect information about how you use our website over time using cookies to generate usage reports and statistics for us.
Information We Collect from Third-Parties
We may receive some personal and non-personal data about you from third-party sources that help us supplement your profile. This may include demographic data or data to help tailor our communications to you.
We only collect this when we have your consent to do so. Third-parties we may receive data from include:
- Social media networks like Facebook if you connect your account with us.
- Third-party data providers who supply us with demographic and other analytic data.
- Marketing partners who provide us with information as part of a co-branded offer or rewards program.
How We Use Your Information
We may use both personal and non-personal information collected on our website for the following purposes:
- To provide our products and services to you, process orders, and fulfill our obligations under applicable terms of service, conditions of use, and purchase agreements.
- For account registration and administration to create and manage your account or profile.
- To improve our website by monitoring usage patterns, troubleshooting issues, and assessing feature demand to optimize your browsing experience.
- To customize your experience by displaying content and promotions tailored to your interests both on and off our website.
- For analytics purposes to analyze trends, track your usage, and improve our products and website experience.
- To communicate with you by responding to your requests, comments, feedback or questions. Or to send you marketing communications and promotional offers based on your preferences.
- To protect our interests and legal rights by detecting and preventing fraud, resolving disputes, and enforcing our website terms of use.
- To comply with legal obligations as may be required by applicable laws and regulations, court orders, or government authorities.
- To consider job applicants for current and future opportunities with our company.
- For any other purpose that we may disclose at the time you provide personal information, or as required or permitted by law.
We only process your personal information for the purposes for which we collected it or as required or permitted by law. We will ask for your consent before using information for a purpose other than those set out in this Privacy Policy.
How We Share Your Information
We may share both personal and non-personal information from users as below:
With service providers and business partners. We may share your information with service providers and business partners to process orders, fulfill services, analyze data, host our servers or email lists, or provide customer service on our behalf. These companies are authorized to use your personal information only as necessary to provide these services to us.
Within our family of companies. We may share your personal information with our parent, subsidiaries, joint ventures, or other companies under common control including any successors in interest. They will use your information consistent with this Privacy Policy.
With sponsors or event partners. As a courtesy to sponsors and promotional partners who support our business, we may share your data with select partners to provide you with promotional offers, materials, or information. You may unsubscribe or opt out of communications from these partners at any time.
During business transitions. Personal information may be transferred to a successor entity upon a merger, consolidation, restructuring, acquisition, bankruptcy or other sale or transfer of all or a portion of our assets. Other than to the extent ordered by a bankruptcy court, the use and disclosure of your personal information will remain subject to this Privacy Policy.
In response to legal process or law enforcement purposes. We may disclose your personal information if required by law or legal process, such as a court order, subpoena, search warrant, or in response to a law enforcement agency request. We also reserve the right to disclose your information as necessary to comply with relevant laws and government requests, to operate our systems properly or to protect ourselves, our users or the public.
With your consent or at your direction. We may share your personal information for any other purposes disclosed to you with your consent or at your direction.
Our Use of Cookies and Tracking Technologies
Cookies are small text files placed in your browser by websites you visit. We use cookies to improve your user experience, enable functionality on our site, analyze site performance and trends, remember your preferences, and for online advertising purposes. We may also use cookies placed by trusted third-party services to help us understand usage trends across our site.
You can choose to have your browser refuse all cookies or indicate when a cookie is being sent. The Help section of your browser can provide information on how to manage cookie settings. You can also manage preferences for cookies directly on some sites through their Cookie Consent Manager. However, refusing cookies may impair or limit some functionality of our website.
Web Beacons (also known as pixel tags or clear GIFs) are tiny graphics with a unique identifier that may be used on our site or in our emails to deliver cookies, track the actions of site visitors, understand usage trends, and compile statistics about site volumes and response rates.
Google Analytics. We use Google Analytics as a third-party analytics service to collect and analyze how our site performs and how our users navigate through the site. This allows us to evaluate and improve our website experience. Google Analytics uses cookies to track site metrics like number of visits, length of session, pages viewed, and traffic sources. We can also use Google Analytics Advertising features like remarketing with Google Analytics and Google Analytics for Display Advertising. Google provides additional privacy options regarding Google Analytics cookies at http://www.google.com/policies/privacy/partners/. You can learn more about how Google uses data when you visit Google’s Partners site at www.google.com/policies/privacy/partners/.
Social Media Features. Our site may use social media features like Facebook Pixel, LinkedIn Insights Tag, and Twitter Pixel to enable features like delivering targeted ads to you on social media sites. These services may drop cookies on your device to function properly.
Interest-Based Advertising. We may participate in interest-based advertising and use third-party advertising partners to serve you targeted ads based on your online browsing history and your interests. These advertising partners may place or recognize a unique cookie on your browser to provide these ads (also called online behavioral advertising). You can opt out of receiving personalized ads based on your online activity through each partner:
- Facebook at https://www.facebook.com/ads/preferences
- Google at https://adssettings.google.com/authenticated
- Twitter at https://twitter.com/settings/security
Do Not Track. Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note there is no industry consensus on what site and app operators should do with regard to these signals. Therefore, unless and until the law is interpreted to require us to do so, we do not monitor or take action with respect to “Do Not Track” signals or other mechanisms. For more information on “Do Not Track,” visit http://www.allaboutdnt.com.
Third-Party Websites and Links
Our website may contain links to third-party websites not controlled by us. These links are provided as a convenience and do not imply endorsement of the activities or content of these sites. When you click on third-party links, you will leave our website. Since we do not control third-party sites, we are not responsible for the privacy practices of any linked websites or their use of cookies and recommend you review their privacy policies. This Privacy Policy applies solely to information collected on our website.
Security of Your Personal Information
We have implemented technical and organizational security measures in an effort to safeguard your personal information in our custody and control. Such measures we use include firewalls, SSL encryption, administrator controls, and limited physical access to systems with access to your data. While we endeavor to always protect our systems and operations, no data security measures can guarantee 100% security.
International Data Transfers
We are a global company based in the United States with international operations. To facilitate our global operations, we may transfer, store, and process your information within our family of companies, partners, and service providers based throughout the world, including the United States. Laws vary in different countries, so we ensure an adequate level of data protection is in place to safeguard your personal information regardless of where it resides.
Children’s Privacy
Our website is not directed to children under the age of 13. We will never knowingly collect any personal data from children under 13 without parental consent. If we determine that a child under 13 has provided us with personal data, we will delete it in accordance with applicable law.
Your Privacy Choices and Rights
Email and Communications Preferences. You can opt out of non-essential communications at any time by updating your preferences in your account profile or using the unsubscribe link at the bottom of any promotional email. While you will continue to receive operational and transactional messages regarding orders, account management, product updates, and similar notifications, you can determine the types of promotional messages you receive.
Accessing, Correcting, Updating, and Retaining Your Information. You can access, modify, correct, or delete your personal data through your account settings page. To make other requests regarding personal data in our custody or control, contact us at the information below. While we may retain your data as required by law or for legitimate business purposes, we will honor your request to delete applicable data that is no longer needed for the purposes for which it was collected.
Promotional Communications. You may opt out of receiving promotional emails from us by following the opt-out instructions provided in those emails or by updating your email preferences. Note that even if you opt out of promotional communications, we may still need to contact you with important transactional or account-related information.
Cookies and Adjusting Browser Settings. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of the site may become inaccessible or not function properly. Learn more about how we use cookies and how you can manage your cookie preferences in our Cookie Policy.
Right to Non-Discrimination. We will not discriminate against you for exercising rights conferred by applicable privacy laws. Unless permitted by law, we will not deny you goods or services, charge you different rates, or impose penalties because you exercise your privacy rights.
Other Legal Rights. You may have additional rights under certain laws, including the right to lodge a complaint with an applicable supervisory authority or data protection regulator.
Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time to reflect changes in our policies concerning the collection and use of personal information. The revised Privacy Policy will be effective immediately upon posting to our website. When we change the policy in a material way, we will provide appropriate notice to you. Your continued use of our services after a change becomes effective constitutes your acceptance of the revised Privacy Policy. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Hildie & Jo® Beads, Charms, Glass Beads, Appliques
Attn: Privacy Officer
123 Main Street
Anywhere, USA 101010
Email: [email protected]
